Effective Date: October 28, 2025
These Terms and Conditions and Transportation Policy ("Terms") constitute a binding agreement between LA Exotic Auto Imports LLC ("Company," "we," "us," or "our") and all counterparties, including buyers ("Buyer"), vehicle suppliers or dealerships ("Supplier"), and third-party shipping and logistics agencies ("Third-Party Agencies") collectively referred to as "Parties."
By engaging our services, authorizing a purchase, or participating in any transaction coordinated by LA Exotic Auto Imports LLC, you acknowledge and agree to be bound by these Terms.
These Terms govern all activities related to the sourcing, purchase, export, shipment, and delivery of vehicles from the United States to Bulgaria or other destinations as coordinated by LA Exotic Auto Imports LLC.
All official communication is conducted via email. It is the responsibility of each Party to ensure that valid and monitored contact information is provided. Failure to receive or respond to Company emails shall not relieve any Party of its obligations.
All pricing, rate quotations, shipping arrangements, internal communications, and trade information shared by LA Exotic Auto Imports LLC are strictly confidential and may not be disclosed, duplicated, or distributed to any third party without prior written consent.
Buyers execute three separate Power of Attorney documents:
All POAs must be signed in ink and returned by scanned PDF.
The Buyer appoints LA Exotic Auto Imports LLC as an authorized agent to facilitate the sourcing and purchase of vehicles from third-party dealerships or auctions using Buyer-provided funds.
Title to the vehicle is issued directly in the Buyer's name prior to export. LA Exotic Auto Imports LLC acts as the Buyer's authorized representative solely for purposes of purchase, export, and logistics coordination.
Risk transfers to the Buyer when the vehicle is released to any carrier, transporter, or logistics agent arranged by or on behalf of LA Exotic Auto Imports LLC for delivery to the port of export.
The Company ensures that such inland transportation is covered by standard cargo liability insurance until arrival at the port facility. Should any incident occur before port receipt, the Company will assist in filing claims with the inland carrier's insurer on behalf of the Buyer.
Full marine cargo insurance is mandatory for all shipments and is billed at 1.75% of the declared vehicle value. Insurance covers loss or damage occurring during transit. Policies are issued by the relevant Third-Party Agency, and any reimbursement shall be made directly to the Buyer as the policyholder. LA Exotic Auto Imports LLC assists in claim filing but is not responsible for claim outcomes, insurer decisions, or processing times.
Estimated transit time from U.S. port departure to delivery at destination is approximately three (3) to six (6) weeks. These estimates are provided for guidance only.
LA Exotic Auto Imports LLC shall not be liable for delays caused by vessel scheduling, port congestion, customs holds, weather conditions, strikes, or other circumstances beyond its control.
The Buyer must provide complete and accurate documentation, including title copies, identification, and any export-required information. The Company is not responsible for errors, omissions, or delays caused by inaccurate or incomplete information provided by the Buyer.
If the Buyer cancels before a vehicle purchase is made, the Company retains a €1,000 deposit as a cancellation fee. Once a vehicle has been purchased or shipping has begun, all sales are final and non-refundable.
The Buyer agrees to indemnify and hold harmless LA Exotic Auto Imports LLC, its representatives, and affiliates from any loss, damage, liability, or expense resulting from the Buyer's failure to comply with applicable laws, provision of inaccurate information, or breach of these Terms.
LA Exotic Auto Imports LLC acts solely as purchasing agent for its Buyers and assumes no ownership or resale responsibility for vehicles sourced from Suppliers.
Suppliers warrant that vehicles sold are lawful for export, free from encumbrances, and accompanied by all necessary title documents.
Suppliers shall maintain confidentiality regarding all negotiated pricing, buyer information, and export arrangements. Disclosure to third parties is prohibited without written authorization from the Company.
LA Exotic Auto Imports LLC may engage licensed Third-Party Agencies to perform transportation, freight forwarding, customs clearance, and delivery services. These entities operate independently under their own contracts and terms.
Once a vehicle is transferred to a Third-Party Agency or carrier, all responsibility for its handling, transport, and condition passes to that agency.
LA Exotic Auto Imports LLC bears no liability for any loss, damage, or delay occurring after such transfer.
The Company shall provide necessary shipping documents, coordinate logistics timelines, and communicate updates to Buyers and partners, but is not responsible for operational decisions made by Third-Party Agencies.
LA Exotic Auto Imports LLC acts strictly as an intermediary and logistics coordinator. It shall not be liable for loss, damage, or delay caused by Third-Party Agencies, port authorities, customs, or other entities.
The Company disclaims all consequential or indirect liabilities of any kind.
The Company stores customer data in secure, password-protected, and two-factor authenticated cloud systems. While industry-standard encryption is applied, the Company cannot guarantee absolute data security and shall not be liable for breaches attributable to third-party service providers.
All personal data is processed in accordance with applicable U.S. privacy laws and the EU General Data Protection Regulation (GDPR).
Neither the Company nor any Party shall be liable for delay or failure to perform obligations caused by circumstances beyond reasonable control, including but not limited to acts of God, war, terrorism, natural disasters, strikes, embargoes, government actions, or port closures.
Any dispute arising under these Terms shall be resolved by mediation or binding arbitration in the same jurisdiction in which the Company is legally incorporated. The language of arbitration shall be English.
These Terms are governed by the laws applicable in the jurisdiction of the Company's incorporation for U.S.-based transactions and by the laws of the applicable EU member state (specifically Bulgaria) for EU-based transactions.
LA Exotic Auto Imports LLC may amend these Terms at any time. Updates take effect immediately upon publication, with the "Effective Date" indicating the latest revision.
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